Health Card Design
TALON's digital health card system allows you to create personalized, downloadable health cards that contain member-specific information while maintaining consistent branding and formatting.
Digital Health Cards Overview
TALON's digital health card system allows you to create personalized, downloadable health cards that contain member-specific information while maintaining consistent branding and formatting. Members receive instant access to their cards with automatic updates when plan information changes, eliminating the need for physical card distribution.
Key Benefits
Template Preparation
Before configuring health cards in the system, proper template preparation ensures smooth implementation and professional results.
Technical Requirements
- PDF Format: Health card templates must be in PDF format
- Text Selection: All text must be selectable (not images of text)
- Variable Fields: Dynamic content must use bracket notation [Field_Name]
- Two-Sided Cards: Upload separate PDFs for front and back (optional)
- Image Support: Logos and images can be mapped dynamically
Variable Field Notation
To make fields dynamic and personalized for each member, surround variable text with square brackets. The system recognizes bracketed text as fields that should be replaced with actual member data.
Available Variable Fields
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Template Design Tips
- Allow Space: Ensure variable fields have adequate space for different data lengths
- Test Formatting: Use descriptive placeholder text to verify layout during design
- Consider Branding: Plan for logo placement and color customization options
- Font Selection: Use standard fonts that display consistently across devices
Configuration Process
The health card configuration process uses a split-screen interface that provides real-time preview capabilities as you map fields to member data.
Plan Activation
After configuring your health card, you must assign it to specific health plans and activate it for member visibility.
Plan Assignment Process
Health cards can be assigned to individual health plans or employer groups. Once assigned and activated, members with those plans will automatically see their personalized cards in their account dashboard.
Activation Steps
- Select Health Plans: Choose which health plans should use this card template
- Configure Visibility: Set member access permissions and availability dates
- Test with Members: Use impersonation features to verify card appearance from member perspective
- Enable Download: Activate card generation and download functionality
- Monitor Usage: Track card downloads and usage analytics
Testing Requirements
Always test health cards thoroughly using the member impersonation feature before full deployment. Verify that all variable fields display correctly and that the card formatting works across different member profiles and plan configurations.
Best Practices
Design Guidelines
- Brand Consistency: Maintain consistent branding across all card templates for the same organization
- Information Hierarchy: Place the most important information prominently on the card
- Readability: Use appropriate font sizes and high contrast colors for easy reading
- Mobile Optimization: Ensure cards are readable when viewed on mobile devices
- Emergency Information: Include critical contact information and emergency procedures
Implementation Strategy
- Phased Rollout: Start with a pilot group before deploying to all members
- Member Communication: Provide clear instructions on how to access and use digital cards
- Backup Options: Maintain alternative access methods during transition periods
- Regular Updates: Schedule periodic reviews to ensure card information remains current
- Usage Analytics: Monitor download rates and member feedback for optimization opportunities