Advanced Features Help Topics

Master the announcement system to create targeted member communications, manage platform notifications, and deliver important updates effectively. This comprehensive guide covers announcements, widgets, and the tagging system for precise audience targeting.

Access and share important documents with members and employer groups. The Collateral section provides a centralized repository of professional materials for open enrollment, member engagement, education, and support communications.

Master the content tagging system to create personalized member experiences. Learn how to target announcements and widgets to specific employer groups and health plans, ensuring members only see relevant content tailored to their situation.

Learn how to access and share outbound Machine Readable Files (MRF) URLs for employer groups through the TALON Support Dashboard. This guide covers the complete process from accessing MRF pages to generating distribution reports for client delivery.

Create and configure customizable digital health cards that provide members with instant access to their personalized plan information. This comprehensive guide covers template design, field mapping, and deployment strategies for effective health card implementation.

Understanding Machine-Readable Files (MRFs) and their role in healthcare price transparency. Learn about file formats, usage, and CMS requirements.

Calculate Qualifying Payment Amounts (QPAs) for out-of-network claims to ensure No Surprises Act compliance. QPAs represent median contracted rates adjusted for inflation, crucial for patient cost-sharing and dispute resolution processes.

Configure and manage the MyMedicalRewards™ program to incentivize cost-effective healthcare decisions. This comprehensive guide covers reward parameters, processing workflows, and best practices for maximizing member engagement and employer savings.

Create and manage custom widgets to enhance the member dashboard experience. Learn how to configure informational, functional, and navigational widgets with proper targeting and activation settings.

Schema 2.0 reflects the Departments' effort to improve the usability, clarity, and integrity of Transparency in Coverage disclosures. The changes are primarily structural and organizational, rather than conceptual. For clients currently leveraging TALON for MRF production, these changes are largely addressed within TALON's existing platform capabilities. Schema 2.0 does not introduce new disclosure categories or materially expand data scope; instead, it refines how required information is structured and presented.